New Mobile Deposit Requirements
We've made some changes to our mobile deposit process to increase security. Moving forward, all checks deposited through the First State Bank app must be properly endorsed to be accepted. If it is not properly endorsed, the check will be rejected, and you will be notified by a Customer Service Representative via phone call.
A properly endorsed check includes:
- Your Signature
- Your Account Number
- For Mobile Deposit at First State Bank Only
Tip: If the check has a pre-printed box for mobile deposits, you only need to check the box and write in "First State Bank” as shown below:
For questions, please contact our customer service team at (903) 676-1900 Monday thru Friday 8am to 5pm.
We'd Love to Help
For questions and additional information on any of our products, please contact one of our E-Commerce Representatives at (903) 676-1900.
