Whether you're searching for the number to call if your card is lost or stolen or you just need to know who to notify when you travel, the information below will answer your questions and give tips for keeping your card safe.
For verification, please call from a number associated with your account at First State Bank. Please call us if you plan to use your debit card internationally. As a precaution, we do not allow foreign country transactions unless notified by the customer prior to travel outside the U.S.
Interactive (two-way) text alerts keep your accounts safe.
Using your First State Bank card is simple. Now, fraud monitoring is just as seamless.
Your card, on your terms
Staying in control of your cards is easier than ever. Manage My Cards offers you an all-in-one dashboard for managing your cards and how they are used, viewing your transactions, and staying informed.
Learn more about Manage My Cards by viewing this brief demonstration video.
You can make an ATM withdrawal at any of our six locations or any Austin Bank without incurring any fees. A list of our six locations can be found here.
Get a card that's as unique as you are. We now offer a wide variety of custom designs from animals to hobbies. Choose a design to customize your debit card and add a little fun to your wallet!
Custom Debit Card Fees
A standard (non-custom) debit card will be issued when opening a new account at no charge.
Cost per customized card - $10
Expiring card - $10 to replace with custom image
Lost/stolen card - $10 to replace with custom image
The card owner can have the pin reset at any of our branch locations during normal business hours. If this is a new card, you can start using it once it is activated and a PIN is selected by calling 1-800-992-3808. For verification, please call from a number associated with your account at First State Bank.
Yes, it is recommended that you notify the bank (903 676-1900) before you travel to prevent a fraud alert from being placed on your account. An alert can be removed by contacting 1-800-472-3272. You can also set travel plans through our mobile app's Manage My Card feature.
Do I have a daily access limit on my debit card?
Each personal account cardholder has access up to a $1,000 daily cash limit for ATM transactions and $3,000 for daily point of sale transactions.
Each business account cardholder has access up to a $1,000 daily cash limit for ATM transactions and $3,000 for daily point of sale transactions.
The same withdrawal limits apply for both Saturday and Sunday transactions. Please be aware that your available balance is subject to the date your transaction is processed by the merchant. This amount is generally sufficient for most debit card users. If you need a higher limit, please contact us at 903-676-1900 or email us at firstname.lastname@example.org and we will be glad to work with you to increase your daily limit.
For Visa, MasterCard, and Discover cards, the card code is the last 3 digit number located on the back of your card on or above your signature line.
A fee of $10.00 will be charged for each new card re-issued.
Contact a new account representative at any of our locations.
For questions and additional information on any of our products, please contact one of our E-Commerce Representatives at (903) 676-1900.